Our clients from the social welfare (social security, mutual health insurance schemes, labour/management groups) and public employment service (ANPE, AFPA, Unedic) agencies call upon our consultants for consultancy assignments on :

Strategy : development plan, groupings/mergers, products/management partnerships, communication plan.

Organisation : diagnostics and organisation chart, revising procedures, impact of computerisation of flows, definition of internal control, reduction of purchase and operating costs, quality approach.

Management/HR : predictive job and skills management, training scheme, change management, development of managerial skills, workstation analysis.

Management/Finances : management charts and activity follow-up, strategic cost management, value analysis, finance and cash management.

Information system : development plan, information system audit and urbanisation, diagnosis and organisation of the IT function, organisation of contracting authority, project management support, project management, study of requirements, study of technical architectures, select and implement solutions and technologies.

Communication and administrative simplification : simplification of administrative formalities, single dedicated contact, electronic data interchange and Internet remote procedures, design of Web sites and portals.

Client relations : client segmentation by networks, customisation of relations, setting up call centres, organisation focused on the client and proximity, client/partner satisfaction surveys, communication actions.