The manufacturing industries are strengthening their capacity for innovation in order to develop new growth engines and meet the challenges of globalisation.

• Speed up the product development cycle: Simplify management of technical data. Optimise resource allocation. Enhance use of off-the-shelf components.
   
• Differentiate product offer by services: Re-position services the department at the heart of the organisation. Calibrate client expectations in service quality. Package product/service offers. Align processes and information systems.
   
• Improve marketing effectiveness and customer relationship: Reduce marketing expenses whilst at the same time improving sales performance. Develop accessibility to services through the multi-channel system and make optimum use of customer relations through development of knowledge of the client.
   
• Control and manage risk: Adapt information systems and internal control to new regulatory requirements (e.g. IFRS, the Sarbanes Oxley Act).